Contact Zaful Customer Service
Zaful Phone Numbers and Emails
Toll-Free Number:
-
(888) 830-0888
Customer Service:
-
(360) 824-5022USA and Canada
Legal:
-
+49 403 339 6705
-
+491 511 810 8080
Zaful Emails:
Contact Information
Zaful Website:
Zaful Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00 - 19:00 EST
Mailing Address:
Brettschneider Rechtsanwaltsgesellschaft mbH
Am Sandtorkai 44
Deutschland/German
Fax: +49 40/35 67 4881
How Good is Zaful's Customer Service?
Summary of Zaful Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zaful?
Shipping and Delivery Question:
- “Delivery”
- “Part of order did not arrive”
- “Says delivered but not here”
Return/ Replace Question:
- “Return”
- “I want to return some items. The size is too big”
- “Exchange of size”
Request for Information Question:
- “I have a question”
- “Request for my money back”
- “Question about email”
Refund Question:
- “Refund”
- “My order got refunded even though i never wanted it to be refunded”
- “I need a refund”
Payments and Charges Question:
- “Import duties payment”
- “Fraud case”
- “Invoice needed!”
Activation/ Cancellation Question:
- “Canceling orders”
- “Misunderstood why my order got canceled”
- “I want to cancel the refund in my order”
Product/ Service Question:
- “Order arrival issues”
- “I order a hoodie and still didn't get my order yet”
- “An item i received is damaged. I want a new one”
Staff Question:
- “Because the email customer service is horrendous”
- “Customer Service”
- “Awful service and won't respond to any emails and chats”
Account Question:
- “Called for balance”
- “Can’t make a z wallet password”
- “My wallet password”
Cards Question:
- “ZAFUL took $39off my card”
- “My card has been stolen”
- “An item was on my credit card I did not purchase item and it supposedly is shipped or being shipped”
Website/ Application Question:
- “Your website "refunded" my money back for these two hoddies that I bought but I did not get any money back.”
Other Question:
- “Never got my order”
- “Wondering where my order is”
- “Order is possibly missing”
About
, , , ,
Zaful is an online store which specializes in fashion apparel sales. It offers the following products: swimwear, active wear, dresses, tops, and shoes. The company has an affiliate program for partners. There is a Zaful mobile application for Android and Apple operating systems. Zaful ships their products worldwide through USPS carrier. It is possible to choose either standard or express shipping option. The company accepts returns within 30 calendar days of the receipt date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal and Western Union services. Order status can be tracked in personal profile on the company website.
Zaful is ranked 748 out of 4780 in Footwear and Clothing category
USA, Worldwide, Europe
Compare Zaful To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.