Zaful
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Zaful Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zaful has 2.2 star rating based on 170 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Zaful to a friend or colleague.
- Rating Distribution
Pros: Prices, Beautiful clothes, Price.
Cons: Customer service does not care to help, No phone numbers work, Customer service not available for explanation.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zaful has 2.2 star rating based on 170 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Zaful to a friend or colleague.
- Rating Distribution
Pros: Prices, Beautiful clothes, Price.
Cons: Customer service does not care to help, No phone numbers work, Customer service not available for explanation.Recent recommendations regarding this business are as follows: "Order months in advance", "Order if gifts months in advance", "Make sure you order in plenty of time", "Scammers", "Steer clear of this company! It's a scam website, designed to make it easy to spend, and impossible to return.".
Most users ask Zaful for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Zaful Reviews
"Loveeeee"
my order never arrived and they helped me right away to get it straightened out. all I had to do is call customer service let them know what happened and how I...
"Missing items"
my call was never connected said call failed - i am missing items in my order the items received are not as advertised will never order again would like money...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to check on purchase
still have no idea how to get different size
Preferred solution: proof of purchase for 3 pants already delivered and possible size exchange
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Wondering where my order is
Company fixed the issue and I have been provided with apology. Received my items
Preferred solution: Deliver product or service ordered
User's recommendation: Make sure you order in plenty of time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Port Talbot, Neath Port Talbot
Resolved: Wondering where my order is
Company fixed the issue and I have been provided with apology. Items came Christmas Eve
User's recommendation: Order if gifts months in advance
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It took a month to get one part of my package an still waiting on my other part of the package
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wondering where my order is
- Not delivered on time
Preferred solution: Deliver product or service ordered
User's recommendation: Order months in advance
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never got my package
No. Rip off. Took my money and beveled delivered.
- Just send items or refund
- Please help
Preferred solution: Deliver product or service ordered
User's recommendation: Scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Collins, Colorado
Did NOT get my order
They never responded to several emails I still never received my order so If am disputing the charge on my credit card to the bank.
Placed an order and was charged months ago in July and never received merchandise. Basically it is considered fraud and I want a full refund to my account asap.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order Return
Preferred solution: Full refund
User's recommendation: Steer clear of this company! It's a scam website, designed to make it easy to spend, and impossible to return.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Miami, Florida
I never received my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return
- Cute and affordable
- Not easy to return
Preferred solution: Full refund
User's recommendation: the tied tops don’t come wrapped up, so it’s not gonna look like the picture and some of the men’s shirts are sticker material, super cute but it’s gonna mess up after the first wash
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need change size
Preferred solution: My shirts sizes are wrong I need to large
User's recommendation: Please change my shirts
I haven’t received my order nor tracking number
- No refund
Preferred solution: Full refund
User's recommendation: Value your money and don’t buy from this scammers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I bought something and I did not received
Preferred solution: Full refund
Can't see my tracking info
Preferred solution: Deliver product or service ordered
Miami, Florida
I never received my order
Miami, Florida
I never received my order
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Not happy havnt received my items